The Rock's Internet Banking facility is a secure and quick way to transact 24 hours a day, seven days a week. Use Internet Banking to get account balances, pay bills, transfer funds, view transaction history, maintain periodical payments and more.
Our Internet Banking security features easy to use SMS Services (Text Message Services) that provides a second level of authentication, or Two Factor Authentication (TFA) for selected transactions.
Internet Banking is available to all Rock customers with eligible accounts.
To register for Internet Banking, please complete the Application Form and fax to our Customer Care team on (07) 4931 8897, or return to any of our branches or mini branches. One of our friendly customer care officers will then contact you with your access details. If you need more information, call Customer Care on 1800 806 645.
To meet the security requirements for Internet Banking account access, you need to be running a modern Internet browser with cookies enabled. You will best view Internet Banking on a screen resolution of 1024 x 768 or above.
Should you need to upgrade your browser version, please contact your software supplier. Please note that the upgrade process may take some time (depending on the speed of your connection).
BPAY is the easy way to pay your bills. It allows you to pay your bills directly using a biller code and reference number. If your bill has the BPAY logo on it, you can pay it from your Rock account.
You can use BPAY in the following ways:
You need to register with us before you can use Phone Banking or Internet Banking. You need only register once, and the same access code applies to both Internet Banking and Phone Banking. If you haven't registered yet, or have any questions about how BPAY works, give us a call on 1800 806 645, or drop in to your local Rock branch.
® Registered to BPAY Pty Ltd ABN 69 079 137 518
Manage your business banking transactional data by reconciling your accounts with direct feeds to your Xero accounting package. Find out more about this complimentary service for our customers.