To obtain details on how to register for RockDirect phone banking simply call 1300 130 677 and select option 2 (during normal Rock hours). You will need details of the accounts that you wish to access through RockDirect phone banking, together with suitable identification.
Your RockDirect access password is your password for phone banking. It is important to select a password that is difficult for someone else to guess, and should not represent any part of the birth dates of you or your family, your address or car registration. For security reasons, do not keep your access password with your account information, or disclose it to anyone else.
Important Security Information - please read thoroughly
Step by Step Instructions
Ring 1300 130 677.
After the welcome message you will be given the following options:
- If you are a registered RockDirect user, please Press 1.
- If you wish to register for phone or internet banking access (during normal Rock business hours), please Press 2.
The phone banking system will then request the entry of your Rock Client Number and Access Password. You will then proceed to the main menu.